Intercom subprocessors

The sub-processors Intercom discloses on its public subprocessor page, in a consistent format with change tracking. Last checked 10 June 2026.

View Intercom's official list

Sub-processors

Non-EEA locations

None yet

Last change detected

Filter by product

Subprocessor	Purpose	Location	Products
Ably Realtime Ltd.	message delivery service to support real-time delivery of messages via messenger products	USA	EU Data Hosting, Australia Data Hosting
Amazon Web Services (AWS)	Hosting, storage and processing (including AI processing) of Customer Data	Ireland	EU Data Hosting, Australia Data Hosting
Amazon Web Services, Inc.	Hosting, storage and processing (including AI processing) of Customer Data	USA	All / not stated
Anthropic, PBC	AI processing	USA	Australia Data Hosting
Cartesia AI, Inc.	AI processing (text to speech)	USA	EU Data Hosting, Australia Data Hosting
Cloudflare, Inc.	Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles	USA	EU Data Hosting, Australia Data Hosting
Eleven Labs, Inc.	AI processing (text to speech)	USA	EU Data Hosting, Australia Data Hosting
Google	AI processing	EU	EU Data Hosting, Australia Data Hosting
Google L.L.C.	AI processing	USA	All / not stated
Intercom R&D Unlimited Company	—	Ireland	All / not stated
Intercom Software Australia Pty Ltd	—	Australia	All / not stated
Intercom Software UK Limited	—	UK	All / not stated
Intercom, Inc.	—	USA	All / not stated
Mailgun Technologies, L.L.C.	Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services	USA	EU Data Hosting
Message Systems, Inc. (d/b/a Sparkpost)	Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services	USA	EU Data Hosting, Australia Data Hosting
Microsoft Corporation	AI processing	USA	EU Data Hosting
OpenAI, L.L.C.	AI processing	USA	EU Data Hosting, Australia Data Hosting
PlanetScale Inc.	Database storage and caching	USA	EU Data Hosting, Australia Data Hosting
Snowflake Inc.	Data warehouse services and processing (including AI processing)	USA	EU Data Hosting, Australia Data Hosting
Twilio, Inc.	SMS and Phone functionality	USA	EU Data Hosting, Australia Data Hosting

Change history

No changes detected yet — tracking since 10 June 2026. When Intercom adds, removes, or modifies a sub-processor, it will appear here.

Frequently asked questions

How many subprocessors does Intercom have?

Intercom currently discloses 20 sub-processors on its public subprocessor page (last verified 10 June 2026).

Where does Intercom process data?

Of the 20 listed subprocessors, 17 disclose a processing location outside the EEA. See the location column above for each vendor.

When did Intercom last change its subprocessor list?

No changes detected since we began tracking on 10 June 2026.

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Data extracted automatically from Intercom's public subprocessor page on 10 June 2026. Subprocessor.io is not affiliated with Intercom. This page is provided for research convenience and is not legal advice — always verify against the official list linked above. Spotted an inaccuracy? Tell us.