Salesforce subprocessors

The sub-processors Salesforce discloses on its public subprocessor page, in a consistent format with change tracking. Last checked 10 June 2026.

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Sub-processors

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Subprocessor	Purpose	Location	Products
Akamai	CDN for Experience Cloud (formerly Community Cloud), Sales Cloud, and Service Cloud, for Customers with orgs that use the My Domain feature.	Global	Salesforce Services
Akamai Technologies, Inc.	CDN for B2C Commerce (which may include Managed Runtime), B2C Commerce Order Management, and Commerce Cloud Einstein.	Global	Commerce Cloud/B2C Commerce, Salesforce Data 360 (aka Customer Data Cloud), Marketing Cloud: Intelligence and Intelligence Data Pipelines (formerly Datorama), Marketing Cloud: Intelligence Reports for Engagement (formerly Datorama Reports), Marketing Cloud: Marketing Cloud Engagement, Marketing Cloud Next (formerly Marketing Cloud Growth Edition and Marketing Cloud Advanced Edition), Marketing Cloud: Social Studio, Salesforce Services
Amazon Chime (by Amazon Web Services, Inc.)	Slack Huddles functionality (excluding GovSlack): audio and video streams.	United States	Slack, GovSlack
Amazon Transcribe (by Amazon Web Services, Inc.)	Slack Huddles and Slack Clips functionality (excluding GovSlack): transcripts for Slack Huddles and Slack Clips	United States	Slack, GovSlack
Amazon Web Services, Inc.	Hosting Provider for Einstein Case Classification.	United States	Agentforce IT Service, Agentforce Operations (f/k/a Agentforce Supply Chain), Automotive Cloud, Salesforce Backup (formerly Backup and Restore), Commerce Cloud/B2C Commerce, Consumer Goods Cloud (including Trade Promotion Management, Trade Promotion Optimization, and Retail Execution), Customer 360 Data Manager, Salesforce Data 360 (aka Customer Data Cloud), Education Cloud, Einstein Bots, Einstein Conversation Insights, Einstein Conversation Mining, Einstein Vision and Language, Einstein Relationship Insights, Employee Service, Enhanced Messaging, Financial Services Cloud, Flow for Industries (formally Digital Process Automation), Government Cloud Plus, Government Cloud Plus - Defense, Health Cloud, Heroku, Informatica from Salesforce Intelligent Data Management Cloud, Sales Engagement (formerly High Velocity Sales), Hyperforce Operating Zone (formerly EU Operating Zone), Intelligent Form Reader, Life Sciences Cloud, LiveMessage, Manufacturing Cloud, Marketing Cloud: MC Advertising, Marketing Cloud: Intelligence and Intelligence Data Pipelines (formerly Datorama), Marketing Cloud: Intelligence Reports for Engagement (formerly Datorama Reports), Marketing Cloud: Marketing Cloud Engagement, Marketing Cloud Next (formerly Marketing Cloud Growth Edition and Marketing Cloud Advanced Edition), Marketing Cloud: Marketing Intelligence, Marketing Cloud: Personalization (formerly Interaction Studio), Marketing Cloud: Marketing Cloud Einstein, Messaging, Enhanced Chat (formerly Messaging for In-App and Web), MuleSoft: MuleSoft Anypoint Platform, MuleSoft Composer, and MuleSoft Robotic Process Automation (RPA), Net Zero Cloud (formerly Sustainability Cloud), Marketing Cloud Account Engagement, Nonprofit Cloud and Nonprofit Cloud for Grantmaking, Privacy Center, PredictSpring, Public Sector Solutions, Quip, Retail Cloud POS, Revenue Cloud, Sales Cloud Einstein, Salesforce Contracts, Salesforce CPQ and Salesforce Billing (together formally branded as Salesforce Quote-to-Cash), Sales Enablement (formerly branded as myTrailhead), Salesforce Inbox, Salesforce Maps (including Maps Lite) and Salesforce Sales Planning, Salesforce Private Connect, Salesforce.org Elevate, Salesforce.org, Salesforce Services, Salesforce Spiff, Service Cloud Einstein, Service Cloud Voice, Einstein Generative AI Services, Shift Management, Slack, Tableau Cloud, Vlocity Services, Vlocity Communications package, TMForum APIs powered by MuleSoft, Workforce Engagement Management
Amazon Web Services, Inc. (AWS Polly)	Provider of text-to-speech services	Australia	Agentforce Speech Foundations
Amazon Web Services, Inc. (AWS Transcribe)	Provider of speech-to-text services	Australia	Agentforce Speech Foundations
Amazon Web Services, Inc. (AWS Translate)	Provider of translation services	Australia	Agentforce Speech Foundations
Amazon Web Services, Inc. (Deepgram, Inc. self-hosted)	Provider of speech-to-text services	United States	Agentforce Speech Foundations
Amazon Web Services, Inc. (Eleven Labs Inc. self-hosted)	Provider of text-to-speech services	France	Agentforce Speech Foundations
Amazon Web Services, Inc. Elemental MediaConvert	Slack Clips functionality (excluding GovSlack): conversion of source video for improved playback	United States	Slack, GovSlack
AppExtremes, LLC dba Conga	Service provider providing invoice & quote PDF generator	United States	Salesforce CPQ and Salesforce Billing (together formally branded as Salesforce Quote-to-Cash)
Bright Data Inc.	Provider of web search results for generative artificial intelligence services.	Global	Einstein Generative AI Services
ClickSoftware, Inc.	Provider of scheduling and optimization functionality for Field Service.	United States	Salesforce Services, Shift Management
Cloudflare	CDN for B2C Commerce (which may include Managed Runtime), B2C Commerce Order Management, and Commerce Cloud Einstein.	Global	Commerce Cloud/B2C Commerce, Marketing Cloud Next (formerly Marketing Cloud Growth Edition and Marketing Cloud Advanced Edition), Salesforce Services
CloudFront (Amazon Web Services, Inc.)	Hosting Provider; CDN for B2C Commerce (which may include Managed Runtime).	Global	Commerce Cloud/B2C Commerce, Marketing Cloud Account Engagement, Salesforce Services, Tableau Cloud
Cloudfront (on Amazon Web Services, Inc.)	CDN for all functionality	Global	Marketing Cloud: Marketing Cloud Engagement, MuleSoft: MuleSoft Anypoint Platform, MuleSoft Composer, and MuleSoft Robotic Process Automation (RPA), Slack
Cloudinary	CDN for all functionality.	Global	Salesforce.org Elevate
Cognizant Worldwide Limited	Service provider of Digital Engagement support for the WhatsApp Messaging Channel	Philippines	Salesforce Services
Coveo	Service provider for search functionality.	United States	Sales Enablement (formerly branded as myTrailhead)
Deepgram, Inc.	Provider of speech-to-text services	United States	Agentforce Speech Foundations
Eleven Labs Inc.	Provider of text-to-speech services	Belgium	Agentforce Speech Foundations
Fastly, Inc.	CDN for all functionality	Global	Sales Enablement (formerly branded as myTrailhead), Salesforce.org Elevate
Google LLC	Service provider of customer support tools	Global	Agentforce Operations (f/k/a Agentforce Supply Chain), Cimulate, Consumer Goods Cloud (including Trade Promotion Management, Trade Promotion Optimization, and Retail Execution), Einstein Relationship Insights, Informatica from Salesforce Intelligent Data Management Cloud, Marketing Cloud: Intelligence and Intelligence Data Pipelines (formerly Datorama), Marketing Cloud: Marketing Cloud Engagement, Marketing Cloud: Marketing Cloud Einstein, Einstein Generative AI Services, Slack
Heroku, Inc. (on Amazon Web Services, Inc.)*	Service Provider used for transmission services for all functionality.	United States	Privacy Center, Sales Enablement (formerly branded as myTrailhead), Salesforce Order Management, Salesforce.org Elevate, Salesforce.org, Salesforce Services
Heroku, Inc. (on Amazon Web Services)	Quote calculation service provider for all functionality.	United States	Salesforce CPQ and Salesforce Billing (together formally branded as Salesforce Quote-to-Cash)
Impressionwise, LLC	Email Verification	United States	Informatica from Salesforce Intelligent Data Management Cloud
InfluxData Inc.	Customer Support service provider for Anypoint Monitoring.	United States	MuleSoft: MuleSoft Anypoint Platform, MuleSoft Composer, and MuleSoft Robotic Process Automation (RPA)
Informatica Arabia Information Technology	Service for Informatica Intelligent Data Management Cloud (Including Informatica Master Data Management SaaS)	Saudi Arabia	Informatica from Salesforce Intelligent Data Management Cloud
Informatica Australia Pty Ltd	Service and support per contract for Support Services	Australia	Informatica from Salesforce Intelligent Data Management Cloud
Informatica Business Solutions Private Ltd	Service and support per contract for Support Services	India	Informatica from Salesforce Intelligent Data Management Cloud
Informatica Data Integration Ibérica, S.L.	Service and support per contract for Support Services	Spain	Informatica from Salesforce Intelligent Data Management Cloud
Informatica France	Service and support per contract for Support Services	France	Informatica from Salesforce Intelligent Data Management Cloud
Informatica GmbH	Service and support per contract for Support Services	Germany	Informatica from Salesforce Intelligent Data Management Cloud
Informatica Ireland EMEA UC	Service and support per contract for Support Services	Ireland	Informatica from Salesforce Intelligent Data Management Cloud
Informatica Japan KK	Service and support per contract for Support Services	Japan	Informatica from Salesforce Intelligent Data Management Cloud
Informatica LLC	Service and support per contract for Support Services	United States	Informatica from Salesforce Intelligent Data Management Cloud
Informatica Polska Sp. z.o.o.	Email Verification and Global Phone Number Validation Address Verification Web Services	Poland	Informatica from Salesforce Intelligent Data Management Cloud
Informatica S.E.A. Pte. Ltd	Service for Informatica Intelligent Data Management Cloud (Including Informatica Master Data Management SaaS)	Singapore	Informatica from Salesforce Intelligent Data Management Cloud
Informatica Software (Schweiz) GmbH	Service for Informatica Intelligent Data Management Cloud (Including Informatica Master Data Management SaaS)	Switzerland	Informatica from Salesforce Intelligent Data Management Cloud
Informatica Software Italia S.r.l.	Service and support per contract for Support Services	Italy	Informatica from Salesforce Intelligent Data Management Cloud
Informatica Software Ltd UK	Service and support per contract for Support Services	United Kingdom	Informatica from Salesforce Intelligent Data Management Cloud
Informatica Software, Ltd	Service and support per contract for Support Services	Canada	Informatica from Salesforce Intelligent Data Management Cloud
IS Informatica Software Ltda	Service and support per contract for Support Services	Brazil	Informatica from Salesforce Intelligent Data Management Cloud
Kabushiki Kaisha salesforce Japan, also known as Salesforce Japan Co., Ltd.	Hosting Provider for all functionality.	Japan	Customer 360 Data Manager, Salesforce Services
LiveKit, Inc.	Provider of WebRTC and SIP functionality to support Agentforce Voice	France	Agentforce Speech Foundations
Mailgun Technologies, Inc.	Email service provider for all functionality.	United States	MuleSoft: MuleSoft Anypoint Platform, MuleSoft Composer, and MuleSoft Robotic Process Automation (RPA), Salesforce.org Elevate, Salesforce Spiff
Microsoft Corporation	Public cloud provider and Microsoft Azure OpenAI artificial intelligence service for Informatica Intelligent Data Management Cloud (Including Informatica Master Data Management SaaS)	United States	Informatica from Salesforce Intelligent Data Management Cloud
Microsoft Corporation (Microsoft Azure)	Provider of generative artificial intelligence services.	United States	Automotive Cloud, Consumer Goods Cloud (including Trade Promotion Management, Trade Promotion Optimization, and Retail Execution), Education Cloud, Financial Services Cloud, Health Cloud, Life Sciences Cloud, Loyalty Management, Manufacturing Cloud, Marketing Cloud: Intelligence and Intelligence Data Pipelines (formerly Datorama), Marketing Cloud: Intelligence Reports for Engagement (formerly Datorama Reports), Net Zero Cloud (formerly Sustainability Cloud), Marketing Cloud Account Engagement, Nonprofit Cloud and Nonprofit Cloud for Grantmaking, Public Sector Solutions, Salesforce Contracts, Salesforce.org, Salesforce Services, Einstein Generative AI Services, Slack, Tableau Cloud, Vlocity Services
MongoDB Inc.	Database for Informatica Intelligent Data Management Cloud Integration Hub and for Master Data Management SaaS	United States	Informatica from Salesforce Intelligent Data Management Cloud
OpenAI, L.L.C.	Provider of generative artificial intelligence services.	United States	Automotive Cloud, Consumer Goods Cloud (including Trade Promotion Management, Trade Promotion Optimization, and Retail Execution), Salesforce Data 360 (aka Customer Data Cloud), Education Cloud, Enhanced Messaging, Financial Services Cloud, Health Cloud, Life Sciences Cloud, Loyalty Management, Manufacturing Cloud, Marketing Cloud: Marketing Cloud Einstein, Messaging, MuleSoft: MuleSoft Anypoint Platform, MuleSoft Composer, and MuleSoft Robotic Process Automation (RPA), Net Zero Cloud (formerly Sustainability Cloud), Marketing Cloud Account Engagement, Nonprofit Cloud and Nonprofit Cloud for Grantmaking, Public Sector Solutions, Salesforce Contracts, Salesforce.org, Einstein Generative AI Services, Tableau Cloud, Vlocity Services
Oracle Corp.	Public cloud provider for Informatica Intelligent Data Management Cloud (Including Informatica Master Data Management SaaS)	United States	Informatica from Salesforce Intelligent Data Management Cloud
Pendo.io, Inc.	User analytics provider.	United States	Agentforce Operations (f/k/a Agentforce Supply Chain), Salesforce Maps (including Maps Lite) and Salesforce Sales Planning
Projector.is, Inc.	Service provider of customer support tools	United States	All / not stated
Salesforce Argentine S.R.I.	Support services, including technical operations support	Argentina	All / not stated
Salesforce Japan Co., Ltd.	Support services, including technical operations support	Japan	All / not stated
Salesforce Systems Spain S.I.	Support services, including technical operations support	Spain	All / not stated
Salesforce Tecnologia, Ltda.	Support services, including technical operations support	Brazil	All / not stated
Salesforce UK Limited	Support services, including technical operations support	United Kingdom	Commerce Cloud/B2C Commerce
Salesforce, Inc.	Support services, including technical operations support	United States	Commerce Cloud/B2C Commerce, Customer 360 Data Manager, Marketing Cloud: MC Advertising, Marketing Cloud: Marketing Cloud Engagement, Salesforce Services
Salesforce.com (Thailand) Co., Ltd.	Support services, including technical operations support	Thailand	All / not stated
salesforce.com Canada Corporation	Support services, including technical operations support	Canada	Marketing Cloud: Social Studio
salesforce.com Co., Ltd.	Hosting Provider for B2C Commerce (which may include Managed Runtime), B2C Commerce Order Management, and Commerce Cloud Einstein.	Japan	Commerce Cloud/B2C Commerce
salesforce.com France, S.A.S.	Support services, including technical operations support	France	Commerce Cloud/B2C Commerce
salesforce.com Germany GmbH	Support services, including technical operations support	Germany	Commerce Cloud/B2C Commerce
salesforce.com India Private Limited	Support services, including technical operations support	India	All / not stated
salesforce.com Israel Ltd.	Support services, including technical operations support	Israel	All / not stated
Salesforce.com Italy S.r.l	Support services, including technical operations support	Italy	All / not stated
Salesforce.com Korea Limited	Support services, including technical operations support	South Korea	All / not stated
salesforce.com Sarl	Support services, including technical operations support	Switzerland	All / not stated
salesforce.com Singapore Pte. Ltd.	Support services, including technical operations support	Singapore	All / not stated
Segment.io, Inc.	User analytics provider for MuleSoft services.	United States	MuleSoft: MuleSoft Anypoint Platform, MuleSoft Composer, and MuleSoft Robotic Process Automation (RPA)
SFDC Australia Pty. Ltd.	Support services, including technical operations support	Australia	Commerce Cloud/B2C Commerce
SFDC Austria GmbH	Support services, including technical operations support	Austria	All / not stated
SFDC EMEA Data Center Limited	Hosting Provider for all functionality.	United Kingdom	Salesforce Services
SFDC France Data Centre Sarl	Hosting Provider for all functionality	France	Marketing Cloud: Marketing Cloud Engagement
SFDC Germany Data Center GmbH	Hosting Provider for all functionality.	Germany	Marketing Cloud: MC Advertising, Marketing Cloud: Marketing Cloud Engagement
SFDC Ireland Limited	Support services, including technical operations support	Ireland	All / not stated
SFDC Netherlands B.V.	Support services, including technical operations support	The Netherlands	Commerce Cloud/B2C Commerce, Salesforce Services
SFDC Sweden AB	Support services, including technical operations support	Sweden	Commerce Cloud/B2C Commerce, Salesforce Services
Softvision, LLC, a subsidiary of Cognizant Technology Solutions U.S. Corp	Customer Service Provider	Romania	Marketing Cloud: Marketing Cloud Engagement
Sumo Logic, Inc.	Log aggregator for all functionality.	United States	MuleSoft: MuleSoft Anypoint Platform, MuleSoft Composer, and MuleSoft Robotic Process Automation (RPA), Digital Commerce and Order Management Plus packages
SuSea, Inc. (doing business as You.com)	Provider of web search results for generative artificial intelligence services.	United States	Einstein Generative AI Services, Slack
WithSecure Inc.	Service provider of customer support tools	Ireland	All / not stated
Workato, Inc.	Service provider for connectors to other platforms	United States	Salesforce Spiff
Zendesk, Inc.	Service provider of customer support tools	United States	Slack

Change history

No changes detected yet — tracking since 10 June 2026. When Salesforce adds, removes, or modifies a sub-processor, it will appear here.

Frequently asked questions

How many subprocessors does Salesforce have?

Salesforce currently discloses 86 sub-processors on its public subprocessor page (last verified 10 June 2026).

Where does Salesforce process data?

Of the 86 listed subprocessors, 74 disclose a processing location outside the EEA. See the location column above for each vendor.

When did Salesforce last change its subprocessor list?

No changes detected since we began tracking on 10 June 2026.

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Data extracted automatically from Salesforce's public subprocessor page on 10 June 2026. Subprocessor.io is not affiliated with Salesforce. This page is provided for research convenience and is not legal advice — always verify against the official list linked above. Spotted an inaccuracy? Tell us.